ITmanager.net Inc. Privacy Policy
Effective Date: Aug 28, 2014
This privacy statement covers the site www.itmanager.net and the Services it provides. ITmanager.net Inc. is the sole owner of the information collected on itmanager.net.
Information Collection & Use
ITmanager.net Inc. collects personally identifiable information from our users at several different points on our Web site.
Registration
In order to use this service, you must first complete the registration form by entering your email and creating a password. We collect your personally identifiable information during registration where you are required to provide your contact information (such as name, phone number, company and email address). We use this information to contact you about the services on our site in which you have expressed interest. We will occasionally send you information on products, services, and promotions.
Subscription
ITmanager.net is a subscription based software service. We request certain personally identifiable information from you as a registered member on our order form to process your subscription. You must provide contact information (such as name, email, physical address, company name and address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Account Information
We collect third party personally identifiable information on our site. This information is not used for any promotional purposes by ITmanager.net. We use this information to provide the communication services requested by the user [such as sending out invoices or other email communications the user may execute in their account.] We do not share this information with any third parties for their promotional purposes. After you register, we will occasionally send you information on product updates, new product, services, and promotions.
Surveys or Contests
From time-to-time we may provide you with the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code). We use this information to notify contest winners and award prizes, to monitor site traffic or personalize the site (in the case of anonymous information collected in surveys), and to send participants an email newsletter. We may use a third party service provider to conduct these surveys or contests; that company will be prohibited from using our users’ personally identifiable information for any other purpose. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.
Tell-A-Friend
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. ITmanager.net Inc. stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us at support@itmanager.net to request that we remove this information from our database.
Uses of Information
ITmanager.net Inc. uses the collected information for the purposes of understanding our users’ geographic and demographic distribution, to improve and modify our products to better meet our users’ needs, and to enable effective communication with our customers.
Communications from the Site
Special Offers and Updates
We will occasionally send you information on products, services, and promotions. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the “Unsubscribe” section.
Newsletters
We will use your name and email address to email you our newsletters. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the “Unsubscribe” section.
Service-related Announcements
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature.
Customer Service
Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone.
Information Sharing and Disclosure
Log Files
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information. We use a third-party tracking service (Google Analytics) that uses cookies [log files] to track non-personally identifiable information about visitors to our site in the aggregate.
Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.
We use both session ID cookies and/or persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. For more information on cookies see http://en.wikipedia.org/wiki/HTTP_cookie.
We set a persistent cookie to store your passwords, so you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site. If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited.
Clear Gifs (Web Beacons/Web Bugs)
We, or our third party advertising partner, may employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personally identifiable information. We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please see the “Unsubscribe” option.
Profile
We store information that we collect through cookies, and log files to create a “profile” of your preferences. We do not tie your personally identifiable information, to information in the profile. We use this information in order to provide you a tailored user experience while on our site. [Such as remembering your password so you don’t need to log-in each time.] We do not share your profile with other third parties.
Aggregate Information (non-personally identifiable)
We may share aggregated demographic information about our user base with our partners and advertisers. This information does not identify individual users. We do not link aggregate user data with personally identifiable information.
Agents
We use an outside credit card (Stripe) processing company to bill you for subscription services. These companies do not retain, share, store or use your personally identifiable information for any other purposes.
Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, subpoena, or legal process served on our Web site.
Unsubscribing
We provide you the opportunity to ‘unsubscribe’ from emails. If you no longer wish to receive our newsletter and promotional communications, you may unsubscribe from them by clicking on the link included at the bottom of each newsletter or by emailing us at support@itmanager.net.
Links to External Webpages
ITmanager.net contains links to Websites that are not managed by ITmanager.net Inc. ITmanager.net Inc. is not liable for the privacies of these sites. The ITmanager.net privacy policy only applies to ITmanager.net.
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on your account information page or by emailing us at support@itmanager.net.
Security
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. When you enter sensitive information (such as your credit card number) during the payment process we encrypt that information using secure socket layer technology (SSL) to ensure its safety.
To learn more about SSL, follow this link: http://en.wikipedia.org/wiki/Secure_Sockets_Layer.
If you have any questions about security on our Web site, you can send email us at support@itmanager.net.
Business Transitions
In the event ITmanager.net Inc. goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email and a prominent notice on our Web site for 30 days of any such change in ownership or control of your personal information.
Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement. We reserve the right to modify this privacy statement at any time, so please review it frequently. This policy was last modified on 28/08/2014.
Contact Us
If you have any questions regarding your privacy or this document, please contact us via email at: support@itmanager.net.
You can also reach us by phone at 1-613-853-3626.
