Archives: Articles

Re-ordering Services

Re-ordering on iOS Select Services Select the Pencil icon in the top right corner On the Service that you would like move perform a “long press and hold” on the “options” icon(three lines) on the right of the Service Drag the Service to the position you would like it in Re-ordering on Android Select Services […]

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Moving a Service Into a Folder

Login to the ITmanager.net Web App here: https://www.itmanager.net/account/login/ Once you are logged in to the web app click on the icon between the pencil and the trash can and drag your service into the folder you want Still have questions? Send us an email: support@itmanager.net […]

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Deleting a Service

Deleting a Service on an iOS Device Go to your list of Services Swipe left service that will be deleted, a red Delete button will appear Click Delete and the Service will be removed Deleting a Service on an Android Device Go to your list of Services Swipe left service that will be deleted, a […]

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Editing and Deleting Services

Editing Services Select Edit Select a Connection Make necessary changes and Save Deleting Services Select a Connection Select Edit Select the red x icon to delete Confirm your choice by selecting Yes A How To Video on editing and deleting your Services in ITmanager.net on Android: Still have questions? Send us an email: support@itmanager.net […]

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Creating a Folder and Adding Connections to a Folder

Creating a Folder Select the + in the top right corner Select Folder, name the folder and save Adding Connections to a Folder Select the folder you wish Select the + in the top right corner Select the devices you wish to add, name the device and save Repeat as needed A How To Video […]

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Supported iOS Versions

The ITmanager.net iOS App is supported on iOS 9.0 or later. The App runs on iPad, iPhone, iPod Touch and Apple Watch. The ITmanager.net app for iOS can be downloaded here: https://itunes.apple.com/app/id523631652 Still have questions? Send us an email: support@itmanager.net […]

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Supported Android Versions

The ITmanager.net Android App is supported on Android 4.1, Jellybean, and up. The ITmanager.net app for Android can be downloaded here: https://play.google.com/store/apps/details?id=com.smarterapps.itmanager Still have questions? Send us an email: support@itmanager.net […]

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Available Features on Each Device Application

Feature Android   iOS   BlackBerry Web App Server Monitoring ✓ ✓ ✓ ✓ Windows Services ✓ ✓ ✓ ✓ Windows File Explorer ✓ ✓ ✓ ✓ Windows Event Viewer ✓ ✓ ✓ ✓ Active Directory ✓ ✓ ✓ ✓ VMware ✓ ✓ ✓ SSH & Telnet ✓ ✓ ✓ ✓ VNC, ARD & RDP […]

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Supported Browser Versions

The ITmanager.net Web App is supported on Firefox, Chrome, Safari and Internet Explorer 10+. The App does not support Internet Explorer 8 or 9. The ITmanager.net Web App can be accessed by logging in here: https://www.itmanager.net/account/login/ Still have questions? Send us an email: support@itmanager.net […]

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The IP Addresses That ITmanager.net Servers Use

The ITmanager.net servers use Amazon IP public address ranges that are assigned dynamically by Amazon Web Services. The address can change over time, as we run our servers on multiple load balanced systems hosted at Amazon AWS. The list can also be found here: https://ip-ranges.amazonaws.com/ip-ranges.json Still have questions? Send us an email: support@itmanager.net […]

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